William Cole

Wake County does not charge a fee for requesting a review or appealing your value at any level. 

For each level of appeal, you will receive a decision letter in the mail.Decision letters for BOER appeals are mailed within 30 days of the hearing date. At the Property Tax Commission (PTC) level,...

The online appeals system will walk you through the process step-by-step, asking some basic questions that will help in reviewing your value. These are the same questions that appear on the paper a...

Most supporting documentation is submitted at the time the appeal is filed, either online, through the mail, or in person.If you have additional items to submit before your hearing, these documents...

You should see a confirmation screen displayed; this will include your Appeal Case Number. You will also be able to print a copy of your completed application in PDF format. 

Do I need to pay for a formal appraisal?For most taxpayers, comparable sales of homes in your neighborhood will provide sufficient evidence of value. If your property has unique characteristics tha...

Do I have to use Tax Administration's form if I'm not using the online system?You are not required to use the form, however it is strongly recommended. The questions on the form cover the informati...

While documentation is not always required, providing supporting information is strongly encouraged. Documentation helps us better understand your appeal and ensures that it can be reviewed as accu...

You are not required to bring anything. The Board members will each be provided with a copy of your appeal and any supporting documentation you have already provided, along with information submitt...

You are not required to make a personal appearance at the hearing. If you do not wish to attend the hearing, the BOER will still consider any information you have submitted, together with any infor...